Artificial intelligence (AI)-powered travel platform Mindtrip, a PhocusWire Hot 25 Travel Startup for 2025, has launched a suite of B2B tools for hotels.

The solution, dubbed Mindtrip for Hotels, helps property operators provide guests with personalized recommendations for on-property and nearby activities, attractions and dining. The software can also address guests’ questions “at any hour.”

“Travelers want recommendations before booking and during off hours, and hotels are not always set up to do that,” said Andy Moss, co-founder and CEO of Mindtrip.

“Mindtrip helps solve this problem by making all of their content actionable and bookable at any time of day. By implementing our suite of tools, hotels are now able to keep guests engaged even before they enter the property, while empowering their staff to anticipate each guest’s personalized needs. It’s a win-win for both the property and its guests and a surefire way to build long-lasting loyalty.”

To use the tools, hotels integrate Mindtrip’s code snippets on their websites or use Mindtrip’s page templates.

Once enabled, visitors can ask questions about things to do at the hotel and nearby, which Mindtrip said will help drive experiences bookings. Mindtrip for Hotels sets geographical boundaries and “prioritizes local partners for each conversation.”

Travelers can also chat with Mindtrip’s conversational AI if they have questions about on- and off-property reservations and options.

Mindtrip launched officially in May 2024 after a $7 million seed round in 2023.

Last month, Mindtrip introduced tools for travel inspiration and organization. It also launched its mobile app in June and acquired Thatch in March. In 2024, Mindtrip raised headline-making funding multiple times and launched a receipt tool and a B2B solution.

PhocusWire

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