FREQUENTLY ASKED QUESTIONS

DESTINATE FAQ

What is Destinate?

Destinate helps destinations, hotels, cruise lines, and travel brands navigate the how and when to implement AI, from cinematic GenAI video to enterprise-level tools for trip planning, guest messaging, revenue optimization, and intelligent automation. Our Hybrid GenAI Studio and AI Travel Lab are designed to help the travel industry scale faster, communicate smarter, and connect deeper.

We work with:
– Luxury hotels and resorts (especially pre-opening)
– Destination marketing organizations and travel ministries
– Cruise lines, airlines, and theme parks
– Experience-driven brands and hospitality groups
– Agencies representing travel sector clients

If you’re focused on storytelling, growth, or modernization — we’re built for you.

Hybrid GenAI Studio is our premium content production service. We take your existing brand assets — like renderings, photos, logos, and footage — and enhance them with cinematic GenAI workflows. If live filming is needed, we integrate it seamlessly. This hybrid approach delivers polished, multi-format content built for hotel launches, global campaigns, or immersive storytelling.

We specialize in:
– Resort Overview & Brand Vision videos
– Guest Experience Journeys
– Signature Room & Suite Showcases
– Spa & Wellness Feature Videos
– Dining Concepts & Culinary Previews
– Weddings & Private Event Showcases
– Destination Campaigns
– Stakeholder or Investor Presentation Videos

All are optimized for social, website, OTAs, and partner platforms.

AI Travel Lab is our enterprise solution tier. We work with travel brands to design and implement custom AI systems across trip planning, guest messaging, revenue operations, review insights, and operational workflows. Delivered through strategic partnerships, every AI Travel Lab engagement is tailored to your brand’s structure, systems, and scalability goals.

Destinate combines three things no one else does in the travel space:
– Strategic creativity from travel industry experts
– Premium GenAI video production
– Enterprise AI implementation via trusted partners

We don’t sell tools. We deliver outcomes — across brand, content, and automation.

Not necessarily. Most projects use your existing assets (renderings, photos, stock, drone footage, etc.) as the foundation. We then enhance, localize, and transform them into high-impact GenAI video content. If needed, we can handle additional filming or recommend creative solutions to fill any gaps.

Yes. Our workflows are built for scale and localization. We offer:
– Translated captions and on-screen text
– GenAI voiceovers in 30+ languages
– Alternate edits for different platforms (TikTok, YouTube, OTAs)
– Holiday, seasonal, and regional variations

Perfect for global campaigns or regional teams.

Our GenAI videos are rooted in your actual property visuals and brand intent. While we use AI to enhance, stylize, and animate, everything is designed to align with your real-world offering. These aren’t fantasy or fake; they’re cinematic previews built on what your brand already is (or is about to be).

Yes, when used responsibly. We work closely with our clients to ensure content is aspirational but accurate. GenAI allows you to bring forward-looking experiences to life (like pre-opening campaigns or future amenities), while staying grounded in your vision and guest promise.

Most projects take 2 to 4 weeks, depending on the number of video formats, revisions, and how quickly we receive assets. For urgent campaigns, we offer express delivery options.

Pricing ranges from $7,500 to $60,000+ based on the number of deliverables, creative complexity, localization needs, and optional live footage. We offer flexible tiers, from single GenAI promos to full launch packages with multiple formats.

Yes. For select pre-opening hotels, destinations, or enterprise travel brands, we offer early access pilot projects to showcase what’s possible with GenAI content or custom AI solutions. These are typically limited per region or brand group.

Absolutely. Whether you’re exploring GenAI for marketing, conversational AI for guests, or automation tools for internal teams, our AI Travel Lab team can help you audit your current workflows and identify high-impact use cases to begin with.

Start with a quick Intro Call. We’ll review your goals, timeline, and existing assets. From there, we’ll recommend either a content-focused pilot (via Hybrid GenAI Studio) or a broader strategic roadmap through AI Travel Lab.

 

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Destinate is the leading AI platform for the travel industry, helping brands scale operations, guest engagement, and marketing. From AI-powered trip planning to cinematic video production and intelligent automation, we deliver enterprise-grade tools built for tourism and hospitality innovators.

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